Arranging utility disconnections and reconnections is one of the most overlooked parts of a house shift. Starting these requests two to three weeks before the move date avoids gaps in service at both ends and prevents bills from continuing to run in your name at a home you have already left.
Electricity
- Contact the electricity board at the old address at least two weeks before moving.
- Request a final meter reading and settlement of any outstanding bills before the disconnection date.
- At the new address, apply for a new connection or request a meter transfer if the new home is in the same electricity board area.
- If the new home already has a connection registered in another name, ask the landlord or the previous occupant to arrange the name transfer before you move in.
Water Connection
- Inform your local municipal body or water board about your move at least two weeks in advance.
- Pay any outstanding water charges and request a disconnection certificate for your records.
- At the new home, confirm whether a water connection already exists and is active.
- If no connection exists at the new address, apply through the local municipal body well before your move date, as new connections can take time to process.
Piped Gas (PNG)
- Contact your gas distribution company to apply for a transfer or closure of your pipeline connection.
- A technician from the company will schedule a visit to disconnect the supply safely before the move date.
- At the new address, apply for a new PNG connection well in advance, as installation can take several weeks from the date of application.
LPG Cylinder Connection
- If you use an LPG cylinder, inform your gas agency of your new address as soon as the move is confirmed.
- If you are moving within the same distributor area, a connection transfer is usually possible without surrendering the existing connection.
- If you are moving to a different city, surrender the connection at the old location and apply for a new connection through a distributor at the new address.
Internet and Broadband
- Call your internet provider at least two weeks before the move to inform them of the upcoming change.
- Ask whether the provider covers the new address — not all providers operate in all areas.
- If they do, request a connection transfer with the new address details and confirm the installation date.
- If they do not cover the new area, request a termination date for the old address and arrange a new provider at the new home in advance so you are not without internet on arrival.
Cable or DTH Television
- Contact your cable operator to arrange a disconnection at the old address before the move date.
- For DTH services, call the provider to update the registered address and arrange for the dish to be dismantled at the old home and reinstalled at the new one.
Handle utility tasks in parallel, not one after the other. Starting two to three weeks early gives each provider enough time to schedule their visits without rushing. A missed disconnection at the old address means a bill continues to run in your name; a delayed connection at the new address means days without essential services in a home you are still settling into.
